Shipping policy

 

Shipping Destinations

We currently ship within the United States. International shipping is not currently available.

Order Processing

Please allow 1–3 business days for order processing before shipment. Business days exclude weekends and holidays. Processing time is separate from shipping transit time.

Express shipping expedites transit after shipment and does not shorten order processing time.

Shipping Rates and Estimated Transit Times

Standard shipping: $7 for orders under $100. Estimated transit time is 3–7 business days after shipment.

Free standard shipping: Available on orders of $100 or more.

Express shipping: $15. Estimated transit time is 1–3 business days after shipment.

Available shipping options and final charges are displayed at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Delays

Delivery times are estimates and are not guaranteed. Carrier delays, holidays, severe weather, and other disruptions may affect delivery. We will contact you if an unexpected fulfillment delay affects your order.

Shipping Assistance

For questions about shipping or a delayed, missing, damaged, or incorrect order, please email ashleigh.johansen@FACEFOUNDRIE.com with your order number.